Vocational Skills: Heathrow Airport

Enterprise day - Design a sustainable terminal

(max 24 students)

 

Students design a new terminal in the South East of England, writing a letter to local residents advising them of their intentions and reasoning behind their decision.

 

The day provides students with the opportunity to develop and enhance their key skills such as team work, problem solving, communication skills, listening skills, leadership skills, negotiation skills, presentation skills.

 

Through effective evaluation of their role on the day students can demonstrate the following learning outcomes which link into the National Curriculum:

 

Key Stages 3 & 4 -

Careers education and guidance

Citizenship - unit 21

Personal, social and health education

Knowledge, skills and understanding

Enterprise education

 

 

Customer Service day - (max 24 students)

 

Through a series of interactive sessions, students learn the importance of good customer service.

 

The day supports students in completing their Business Studies GCSE with work-related learning and information they can take away and follow up back at school.

 

The day also compliments the Customer Service module for students studying BTEC Leisure and Tourism.

 

 

ICT Industry day - (max 24 students)

 

An introduction into the world of BAA with experts from our IT department presenting on SAN and Citrix technology, explaining the use of ADAM and REAL time information.

 

Students also visit the IT Helpdesk area and have the opportunity to explore the various components which make up a server, which they have to take apart and rebuild. To finish off the day students take part in a 'hands-on' exercise using PCs.

 

The day compliments unit 2 of the ICT GCSE - ICT in an organisation and provides students with an opportunity to gain experience of direct working practices within a business. They are given the opportunity to understand current technology which is used in businesses to deliver REAL time information.

 

For further information about Heathrow's education programmes, please contact balwinder_dhaliwal@baa.com

 

 

T5 Bursary scheme

 

Launched in 2003 by BAA and the Construction Youth Trust, the T5 bursary scheme gives financial support to five university students a year plus the chance to work on Heathrow's construction programme over the summer. Thirteen local students are currently on the bursary programme.

 

For further information, please contact joe_hardman@baa.com

 

 

Retail Academy

 

The Academy was established by BAA and its retail partners in June 2004 to enhance staff recruitment and development. The Academy runs a Retail Apprenticeship which was launched in April 2005. Apprenticeships offer staff under the age of 25 the great opportunity to learn and develop at both level 2 and level 3, accredited by City and Guilds.

 

Our retail partners employ around 5,000 staff (set to increase dramatically with the opening of T5) and are always on the lookout for committed and enthusiastic people who can deliver great customer service. By centralising recruitment we have increased productivity and have already placed over 800 people into work at the airport.

 

The Retail Academy also runs "Retail and customer service days", for a maximum of 15 students supporting unit 3 of Business Studies and Leisure & Tourism GCSEs/GNVQs. The days raise awareness of retail job opportunities as well as looking at customer service aspects, ie delivery, standards and complaints.

 

For further information about Heathrow's Retail Academy, please contact karima_sakhi@baa.com

 

Download Apprenticeships and NVQs leaflet (In PDF format)

 

 

Construction training facilities

 

As part of the Local Labour Strategy for Heathrow and T5, BAA has helped to create a network of construction training facilities for 14 to 16 year olds throughout the Heathrow area. For further information on any of these projects, please contact joe_hardman@baa.com

 

 

Hayes Skills Centre

 

Based at Mellow Lane School in Hayes, the Centre was created jointly by the school, Hillingdon Training Ltd and BAA, with additional funding from the London Borough of Hillingdon, London West Learning and Skills Council and the London Development Agency. The first facility of its kind in Hillingdon, the centre provides training for different age groups in a range of vocational areas, including construction training for 14-16 year olds, apprenticeships in Early Years care and Entry to Employment courses for 16-18 year olds.

 

 

The Skills Centre, Feltham

 

Opened by Gordon Brown MP in 2003 and operated by West Thames College, the Skills Centre provides training for local 14 to 16 year olds in construction and other vocational areas, as well as a range of programmes for those aged over 16. BAA and the BAA Communities have provided financial support towards the Centre's establishment and running costs. BAA has also worked with the Centre to set up a steering group, comprising T5 construction suppliers and other local companies, that helps the College ensure that the curriculum is relevant to the construction industry.

 

 

The Spelthorne Mobile Construction Classroom

 

The mobile classroom visits schools throughout Spelthorne to give 14 to 16 year old pupils the chance to learn construction skills whist still at school. Operated by Look 2 Training, and established by Surrey EBP, the Spelthorne Learning Partnership and BAA, the classroom has been operating since 2003 and has encouraged many young people to enter the construction industry.

 

 

The Slough Construction Training Centre

 

The Centre, which provides construction training for 14 to 16 year olds in Slough, was established by Windsor and Slough EBP with support from BAA and Transco. It helps young people to gain an insight into the construction industry by developing practical skills in key areas.

 

 

T5 Teacher Resource Pack

 

Launched by BAA, local education business partnerships and the Learning and Skills Development Agency in 2005, the Resource Pack provides local schools with a range of curriculum materials and a DVD linked to the development and operation of Terminal 5. The pack links in particular to the Work-Related Learning, Enterprise and Applied Business curricula. For further information, please contact joe_hardman@baa.com

 

 

Centre of Vocational Excellence

 

The success of BAA's retail and engineering apprenticeship programmes has helped the company to secure status as a Centre of Vocational Excellence, or CoVE, from the Learning and Skills Council. As part of the CoVE, BAA and the education business partnerships of Ealing, Hillingdon and Hounslow are appointing an education manager to develop links between airport companies and local secondary schools.

 

 

 

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